Shipping & Returns

The parcels* of less than thirty pounds are dispatched by Expaq in all Europe, an email of alignment will be sent to you.

24 to 48 hours

48 to 72 hours

72 to 96 hours

96 to 120 hours

	3 to 8 days		Other pays in the CEE 3 to 10 days
The parcels weighing over thirty pounds are sent by all Geodis.

Lead times are always indicative leaving our warehouse, they are quoted in working days, non-compliance with one of these deadlines can jeopardize the responsibility Royaldecorations but eventually the carrier. Each product nécessiste preparation time in addition to delivery indicated on each product << Average delivery time: ** >> days.

We ship packages within 20 kgs in all other countries of the world in a time of one to four weeks. * Some exceptions (or other volumes) can be delivered by another carrier.

Royaldecorations meets the deadline, your package according to their weight and your department will be delivered in a timely means of 2 to 6 working days upon receipt of payment.

Prices

 The price depends on size, fragility, weight of your items, a consolidated shipment reduced shipping price. You can no obligation simulate a shopping cart on our website to know the price for a delivery order. Click on the button "add to shopping basket", the price of shipping for one or more items will appear in the upper right of your screen. Once you have finished shopping, go to "my cart". You will then find the total amount of your order without obligation and will be able to print it.

Prices are for metropolitan France, Corsica to select the destination in your cart, contact us for Europe (over 30 kgs) and rest of the world.  

Delivery Tracking

 In Royaldecorations, our clients are always informed of the departure of their packages and free to choose their delivery date, excluding weekends. Our customer service is at your service at 00 33 9.62.52.65.54 to make you follow live stages of the preparation of orders and delivery. An email will inform you of shipping your package with tracking, then you can contact the carrier selected for all relevant information.

Receipt of your package

 The deliveries are mostly at your door and down the block. Deliverers are not required to install the furniture or the back. There may be times that the driver agrees gentleness give you help, but you should provide assistance if you are unable to install it yourself or it is particularly impressive. If you need an appointment to receive your parcel, although we put on the form "call before passage" that it sometimes goes without warning, it is best to contact to arrange a time of delivery. Placement inside your home is possible to contact the agency that delivery in your area Geodis.. Each issue is specific (floors, elevators, weight and volume), only the carrier is able to give you an estimate. This service is not included in our transport services, only the carrier can provide information on the feasibility and cost of installation.

Packing

 Our packaging is made with the utmost care using for our most fragile customized packaging and materials appropriate; Movies polyethylene foam, bubble film, wedges protections flexible and rigid packaging and each adapted to the shape and the fragility of the object.

Boxes custom adapted to our products.

Satisfied or refunded

Insurance

All our shipments have insurance in case of breakage, Royaldecorations you replace or refund the damaged objects, why it is important to make the findings to the driver before receiving your parcel please carefully follow the recommendations of the Article 5 a - Transport and insurance, our terms and conditions.

Terms and conditions